OneMax

Let’s troubleshoot from what you see.

Tell us the steps you took, what you expected, and what happened. A screen recording of the issue can make diagnosis much faster.

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Confirm that you are signed in, microphone permission is enabled, and your network can reach OneMax cloud services. After changing VPN settings, stop the current recording and start again.

Shortcut does not respond

Open macOS System Settings and verify Accessibility and Microphone permissions for OneMax. Restart the app after changing permissions.

Notes are not syncing

In the app’s Account page, confirm that automatic sync is on, then use Sync local records to check historical data.

Return to your voice notes

Sign in to view synced notes, organized topics, and your account status.

Open OneMax notes